THE SHARED SERVICE AS A MATRIX SUPPORT IN PRIMARY HEALTH CARE: A RESIDENT SPEECH THERAPIST EXPERIENCE REPORT

Abstract

Introduction: Primary health care (PHC) or primary care (PHC) corresponds to the first level of health care, encompassing actions of promotion, prevention, diagnosis and rehabilitation, aiming to offer comprehensive care to the health situation of the population. Among the actions of PHC, we have the family health strategy (ESF), considered as a priority strategy for the consolidation and expansion of PHC. One of the interventions of the ESF is shared care, or referral and consultation, which is one of the possibilities of teamwork. Shared care allows matrix support, a process of joint construction of health care. Aim: Report experiences of three speech therapists living in the conduction of matrix support in Family Health Units (FUS) in Salvador, Bahia, Brazil, contextualizing the contributions of this area of knowledge in multidisciplinary actions. Methodology: This article is characterized as an experience report, the result of practical experiences in PHC services in FUS in the city of Salvador/Bahia. Result and Discussion: Practices with shared care (referral and consultation) were experienced in three different FUS spaces, articulated with different professional categories. Individual experiences and reflections of the experience of matrix support are presented. Final considerations: The experience lived with the realization of matrix support, was fundamental to understand and enhance the functioning of THE as a resolutive device to health issues. Being able to articulate the integration of knowledge in the areas of promotion and prevention, makes us more able to look for an integral, humanized care, putting into practice the power offered by interdisciplinarity.